We design and build agent systems for customer service, sales, operations and engineering. We bring them into your processes and tools, with defined controls and measured outcomes. Focused on businesses in LATAM.
Built on
We build agents that work with your business knowledge and tools. When a process needs multiple specialties, we design multi-agent systems that coordinate tasks, share context and take action within defined permissions.
We work with customer service, sales, operations and engineering leaders. We select a concrete process and define what agents should handle, when a person steps in and how to measure the result.
We review what you want to solve, how it works today and what the business needs to achieve. We agree on a baseline and a success metric.
Diagnosis defines scope, owners, dependencies and pricing.
We design the agents, their tools, the context they need and how they coordinate work. We build the solution and its connections to your systems.
Scope and timelines depend on the process, data and available access.
We test the system against representative situations, errors and exceptions. We define permissions, action logs and human review points.
Production release is agreed against the project’s acceptance criteria.
We compare results against the baseline: time, quality, manual work and costs. We adjust the system and expand use cases that demonstrate value.
Operations, support and knowledge transfer are agreed with your team.
Specialized agents, systems that coordinate their work and an implementation shaped around your operations.
.01
Agents that answer questions, research information or carry out tasks using your business knowledge and tools.
.02
Multiple agents coordinate roles, tasks and context to handle multi-step processes, with defined oversight and limits.
.03
Architecture, integrations, evaluation and deployment. We agree on how to observe the system, measure its results and improve it with your team.
Sectors with experience from Hive and its founder
Hive cases and its founder’s professional experience in engineering, service and operations. Each case identifies the relationship.
As CTO of Guavapay LATAM, Sebastián Redondo integrated Claude and Ruflo into engineering work. In that role, integration lead times went from 3–4 months to 2 weeks, and Argentina and Brazil were integrated in 2 months. Guavapay is not presented as a Hive customer.
Jarvis experience at an aesthetic clinic: administrative inquiries, qualification and appointment coordination on WhatsApp and Instagram, with front desk handoffs. Capabilities are configured for each organization’s process.
Agents need context and the ability to act. We design how they access business knowledge, use your tools and record their actions. We check APIs, data, permissions and constraints to agree on a viable implementation.
Book a CallPublished capabilities and outcomes with their context. One project’s results do not guarantee another’s.
System 01
Sebastián Redondo’s experience as CTO of Guavapay LATAM: he integrated Claude and Ruflo into the engineering workflow. Guavapay is not presented as a Hive customer.
CAPABILITIES
System 02
Jarvis experience at an aesthetic clinic: administrative inquiries, qualification and appointment coordination on WhatsApp and Instagram, with front desk handoffs. Capabilities are configured for each organization’s process.
CAPABILITIES
Alongside custom deployments, HiveAgents runs Strategy and Jarvis; Studio is in early access.
Market research
AI agents to research markets, compare competitors and assess opportunities. Identified sources, explicit assumptions and human review. Implementation and support by Hive Agents.
Explore StrategyService and conversion
Handles inquiries, gathers context and coordinates the next step in your commercial processes. Implementation and operation by Hive Agents, with recorded actions and human oversight.
Explore JarvisCreator OS
A team of agents that produces and schedules your video. The CMO reads the data and sets the strategy, the agents build the pieces, and you approve each one before it ships.
Request access“Enterprise operations were designed for human coordination. The next generation will be designed for intelligent execution.”
— HiveAgents
Tell Sebastián Redondo what you want to improve in customer service, sales, operations or engineering. We review the process and define how AI agents could help.
Describe one process and who knows it. Pricing is defined after diagnosis.
Common questions from enterprise teams exploring AI agent deployment.